Proven experience with implementing Oracle Utilities Applications (CCB/MDM/ODM) using Agile methodology that can help bring business benefits faster. Implemented leading Dev Ops practices to help continuously release new features, helps enable fast customer feedback, rapid experimentation, and learning. Implemented release management using automation of the change, configuration, and deployment processes.
• Agile Transformation
• Dev Ops
• Release Management
Perform a wide range of application / technical assessment of the Oracle Utilities applications to identify key areas of improvements, configuration gaps, quick wins, and recommendations to bring the solution to base product as much as possible. This is achieved through business process review, configuration review, process/methodology review, and review of the overall customizations. Provided recommendations to lower Total Cost of Ownership TCO).
• Application Assessment
• Upgrade Services
• Remediation Services
Assisted with client’s AMI roll out with end-to-end meter to cash to cash process. Managed critical SLAs relating to meter read load, meter commands, billing, collection processes. Provide governance support for large implementation / key initiatives. Helped with Batch schedule setup and monitoring for 24-hour batch cycle for CCB/MDM implementation
• Run Ops Support
• Application Monitoring
• Project Management
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